Summary
Think of this as a quick overview. Explore the full case study to follow the complete journey of turning intimidating Web3 jargon into a wallet anyone can use.
Orbit Wallet is a consumer crypto wallet designed to abstract away blockchain complexity, letting everyday users send, receive and manage digital assets with the simplicity of a banking app.
Through simplified onboarding, plain-language transaction summaries, and familiar mobile-banking patterns, first-time crypto users can get from download to their first transaction without needing to understand gas fees or seed phrases up front.
The Problem
Most crypto wallets are built for people who already understand blockchain — seed phrases, gas fees, and network selection are surfaced upfront, before a new user has any reason to trust the product.
Describe the specific problem here: where did first-time users get stuck or drop off, and what made the experience feel risky or confusing?
Users and Research
Why it started?
Describe the moment or observation that kicked off this project.
Who are we solving for?
Describe the primary user segment(s) — e.g. young professionals who want visibility into their spending without commitment.
How are we solving it?
Describe your research approach — interviews, surveys, competitive audits, usability testing, etc.
Frustrations & Findings
Finding one — describe a key pain point discovered during research.
Finding two — describe another pain point or behavioral pattern.
Finding three — describe what the current landscape gets wrong.
Note who these findings came from — interviews, surveys, or support conversations.
Redesign
Walk through the key design decisions here — information architecture, key flows, and the reasoning behind them.
User Testing
Describe how you validated the redesign — moderated sessions, A/B tests, or informal feedback rounds — and what changed as a result.
Snippets
Impact & Learnings
Share what you personally learned from this project — a design principle, a technical constraint, or a mindset shift.
What's Next
Describe what you'd explore next if you kept iterating on this project.